Here at Little IT we understand the challenges that a business faces with the introduction of a website or other technologies, and importantly the risks associated with not dedicating the time to the technology. That is why Little IT includes all maintenance as part of the Online Presence Service and ensures you see the full value of your investment.
Maintenance
Updating and Maintaining your website is crucial to a good customer experience and ensuring you are staying up-to-date with changing technologies and getting the most & best performance out of your site. Properly maintaining your site helps ensure site security and protects your business and makes sure that it runs at its full capacity.
As part of your service Little IT will fully manage the maintenance for you which includes:
• WordPress Core Updates & Patches
• Theme Updates & Patches
• Plugin Updates & Patches
• Applications Integration Updates & Patches
• Site backups – monthly or as required, in case of failures or the need to roll back to a previous version.
Support Services
• up to 2 hrs training and documentation and video support – see YouTube channel for E.g.
• up to a 15-minute phone or remote support for general queries and advice.
Technologies are regularly changing, improving and enhancing the way we do things in our business, so Little IT will provide ongoing advice and keep up-to-date with technologies and possible opportunities and enhancements for Soothe 2 Shine Counselling.