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Here at Little IT we understand the challenges that a business faces with the introduction of a website or other technologies, and importantly the risks associated with not dedicating the time to the technology. That is why Little IT includes all maintenance as part of the Online Presence Service and ensures you see the full value of your investment.
Maintenance
Updating and Maintaining your website is crucial to a good customer experience and ensuring you are staying up-to-date with changing technologies and getting the most & best performance out of your site. Properly maintaining your site helps ensure site security and protects your business and makes sure that it runs at its full capacity.
As part of your service Little IT will fully manage the maintenance for you which includes:
• WordPress Core Updates & Patches
• Theme Updates & Patches
• Plugin Updates & Patches
• Applications Integration Updates & Patches
• Site backups – monthly or as required, in case of failures or the need to roll back to a previous version.
Support Services
• up to 2 hrs training and documentation and video support – see YouTube channel for E.g.
• up to a 15-minute phone or remote support for general queries and advice.
Technologies are regularly changing, improving and enhancing the way we do things in our business, so Little IT will provide ongoing advice and keep up-to-date with technologies and possible opportunities and enhancements for Soothe 2 Shine Counselling.
To continue your story and ensure customers find your business across Google Search & Maps you need the support of Google and configuring your website so you are easily found. Little IT provide, configure and manage these services for you, providing the required reports so you know how your Online Presence is performing.
These services include;
• Google My Business
• Google Analytics
• Google Site indexing
• Website Search Engine Optimisation (SEO) Basics
A Google search is often where people start their journey to finding your business. These vital Google services will provide you with the basic insight needed to understand how your website is working for you.
It is recommended to update your website every month, with weekly updates providing the greatest results. Content drives traffic to your website and regular updates improve your SEO. The only problem is finding the time and motivation to come up with the content. That’s why Little IT can update your website with the content you develop and provide, with the expertise from Little IT on how to get the most out of your content updates.
We understand the challenges of keeping your website fresh and that is not necessarily an issue with content, but more your time. , resourcing these tasks without the effort from you having to make the changes. Keeping your website up-to-date and saving you time and effort to find the hrs in the day or find a suitable Virtual Assistant business that you can trust. Little IT offers an ad-hoc and monthly solution, ensuring you get what you need when you need it.
Marketing & Promoting your business through tools like Google Ads, Social Media & Mailchimp helps enhance your Online Presence. Google & Social Media are the first point of contact for a lot of visitors, customers or prospective customers. Marketing your business online provides an avenue to drive traffic to your website. Through experience working with various size businesses, l have seen many customers fall short when using platforms like Facebook and Instagram or Google Ads. That’s why we feel it makes sense to provide support and guidance to help you navigate your way around these marketing mediums, not only to achieve more success but feel more comfortable spending on marketing and seeing a greater Return On Investment.
Little IT provides advice and a library of instructional videos to help you navigate the marketing basics of Google Ads and Social Media platforms.
Google Analytics Analysis can provide your business with a greater level of information and insight into what your website is doing for your business and what your customers or prospective customers are doing or how they are reacting to your website and ultimately your business. With Google Analytics you can see what visitors are doing, where they are going, how many visitors you have, how they are using your site, where they are located in the world and what device they are using it from. With this kind of information and analysis, you can make the required adjustments to your site or content to get the results you need. This can take some time, particularly with a new website. So Little IT can expand their Google Presence Service and conduct the analysis for you. Providing a simple to read report and comparing it to your business goals and website objectives.